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Senior Solution Consultant

  • Application Deadline: Jan. 31, 2022
  • Espoo +1 more
  • Application Deadline: Jan. 31, 2022
  • Espoo +1 more

InvoiceReady is focused on serving Small and Medium Businesses (SMBs). It has a large and loyal customer base and attractive opportunity to further grow the business. InvoiceReady is a separate business unit within Basware which enables it to operate in an agile manner while leveraging the benefits and synergies of being part of large and recognized global Procure-to-Pay (P2P) leader. It’s an exciting opportunity to join a collaborative, entrepreneurial and highly experienced team and meaningfully contribute to growing the business.

We are now looking for a Senior Solution Consultant to join our team!

Your role and responsibilities

This position in the InvoiceReady business unit and the Customer Success team focuses on delivering projects to our customers with high quality and technical expertise.

You will enjoy this role if you are good at understanding customer needs and technical requirements, and know how to recommend teams on architectural designs, definition, and implementation of Basware solutions.

In your daily work you will provide subject matter expertise in one or more domains of expertise. The role entails working with projects and continuously developing customer solutions.

You are process oriented and you like to develop processes among your other daily routines. Written expression is easy to you and you always document your job as required.

In this position you will make a meaningful, hands-on contribution by occasionally also working in our 2nd level support, handling tickets independently coming into 2nd line.

You will also have the possibility to mentor others and coordinate the work towards other teams, when needed.

You have customer focused mindset, and you are interested to serve customers with high quality and be in contact regularly with our internal stakeholders.

This role is based in either Tampere or Espoo.

Work with great people

Hanna Ikonen
Team Leader, Customer Services
"I feel that I can make a difference, drive improvements & take controlled risks, and all this is supported by the company."
Sam Bradner
Senior Content Designer
"Best part of my job is flexibility and variability. I don´t really have a typical day, and I like that!"
Kevin Kamau
Product Manager
"Basware is a global company that values people as a crucial driver for success."
Trang Pham
Communications Specialist
"I know I can make an impact in hundreds of different ways. Basware is really unique to me – we have the best people and we are the leader in our industry."
Mika Peurala
Solution Architect
"Absolutely the best colleagues and line managers in the world!"
Jaakko Jutila
Director, Customer Service
"At Basware you have the freedom to identify and start different development activities across the organization without getting approvals from above."

Skills & Requirements

You may be the person we are looking for if you

  • have previous experience in solution scoping, design, and project delivery
  • enjoy working with servers and software, as well as solving related technical issues
  • understand common financial processes related to Accounts Payable and Purchase-to-Pay
  • be good at self-evaluation and quality management, to understand the importance of following standards and procedures to deliver high quality solutions
  • enjoy working with customers and partners in project planning, end-user training and technical support during projects
  • have an understanding for organizational change management processes
  • possess a customer focused mindset, where listening and understanding complex ideas is key to success
  • have knowledge of Windows Servers and basic configuration, as well as common interfacing file formats such as XML
  • are fluent in written and spoken English and Finnish, with other languages considered a benefit

Contact details & application period

If you have any questions, you can get in touch with Maikki(dot)Uusitalo(at)Basware(dot)com.

We look forward to receiving your application as soon as possible, the position will be filled when a suitable candidate is found.

Great Place to Work

  • We embrace a growth mindset.

  • We empower through accountability.

  • We dare to try.

  • We value every individual.

About the company

Basware is the global leader in providing networked purchase-to-pay solutions and innovative financing services. Basware’s commerce and financing network connects businesses in over 100 countries and territories around the globe. As the largest open business network in the world, Basware provides scale and reach for organizations of all sizes, enabling them to grow their business and unlock value across their operations by simplifying and streamlining financial processes. Small and large companies around the world achieve significant cost savings, more flexible payment terms, greater efficiencies and closer relationships with their suppliers.

Joining Basware means you’ll join a team filled with innovators, passionate about their work and enthusiastic about the purchase-to-pay industry we’ve pioneered. You’ll work alongside highly motivated, capable, and friendly individuals who collaborate to deliver world class solutions and services to hundreds of companies worldwide. A critical part of our culture is the high amount of trust we put into our employees—we want you to make a difference. So, we offer flexibility in how you work, giving you the freedom and support to deliver your best results. We truly live our values where our employees strive for excellence, put our customers first, lead the way, and inspire one another to build a winning team.

2020Recognized market leader with global operations, 20+ offices worldwide.

2019Gartner Magic Quadrant Leader for Procure-to-Pay Suites for fourth time

2014-2019Several industry recognitions and product launches

2012-2016Several acquisitions in the fields of e-invoicing, e-procurement and purchase-to-pay solutions

2012Launch of cloud-based B2B platform for transaction collaboration on Basware's Network

2006-2009Several acquisitions in the fields of invoice automation, data capture expertise and payment software

2005Launch of fully integrated Purchase-to-Pay solution suite

2000Basware listed on Helsinki Nasdaq, launch of purchase management software & e-invoicing service

1992Launch of first financial management software

1985Basware founded in Finland

Maikki Uusitalo | Contact Person

I'm interested

Espoo +1 more
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