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Account Director, Media Analytics

  • Applications are considered on a rolling basis
  • USA - west coast desirable/remote
  • Applications are considered on a rolling basis
  • USA - west coast desirable/remote

Smart Eye is the global leader in Human Insight AI, technology that understands, supports and predicts human behavior in complex environments. We are on a mission to bridge the gap between humans and machines for a safe and sustainable future.

About Affectiva:

Affectiva, a Smart Eye company, is on a mission to humanize technology. An MIT Media Lab spin-off, Affectiva created and defined the Emotion AI and Human Perception AI categories. Built on deep learning, computer vision, speech science and massive amounts of real-world data, Affectiva’s technology can detect nuanced human emotions, complex cognitive states, activities, interactions and objects people use. In the media industry, Affectiva’s technology is used by 2/3 of the world’s largest advertisers to research consumer engagement with ads, videos and TV programming. In the automotive industry, Affectiva’s Interior Sensing AI is enabling leading car manufacturers, fleet managers and ridesharing companies to build next-generation mobility that understands the state of the driver, the cabin and the occupants in it.

The Position

The Media Analytics division is seeking an Account Director to accelerate our sales growth, primarily in markets adjacent to our core ad testing business, and especially with regards to the entertainment sector. The focus of the role will be to build and retain sales by fostering deeper relationships with current and prospective clients, and by maximising the value they realise from our technology through consulting on interpretation, training and understanding of their end use case.

Key responsibilities

  • Refining growth strategy, particularly in the entertainment sector
  • Building and managing a pipeline of new business, and converting that to sales
  • Managing the relationship between Affectiva and key existing and new clients to mutual benefit
  • Building strong and trusted relationships with key client stakeholders
  • Building a clear understanding of each client’s business challenges, the usecase for Emotion AI in that business, and how Affectiva technology can help address their pain points
  • Ensuring clients gain maximum value from Affectiva technology by training teams in use of the tech, and assisting in interpretation, especially for initial projects or new use cases
  • Maximising revenue growth for Affectiva’s Media Analytics by ensuring effective delivery of services, and perceived value from the insights
  • Ensuring effective delivery of proof of concept projects to open up new opportunities
  • Working with the global MD of Media Analytics to refine the value proposition for new applications of Affectiva technology
  • Collaborating with the customer success and product leaders to ensure new developments are implemented effectively and end-user clients gain value from them
  • Collaborating with the Marketing team on marketing campaigns and content

Skills & Requirements

Experience & skills required

  • 5+ years’ experience as a client-facing account director in the market research industry
  • Significant experience and contacts in the entertainment research sector
  • Proven experience growing revenue from research insights clients
  • Proven experience of using and generating value from disruptive research technology
  • Track record of client impact – helping clients solve their marketing issues
  • Strong analytical skills – comfortable with interpreting statistical analysis
  • Excellent communication skills – must be a persuasive and effective communicator to senior audiences
  • Comfortable in a matrixed and fast-moving, entrepreneurial environment.

Desirable Experience:

  • Experience with facial coding and other “neuromarketing” technology highly desirable
  • Client-side experience desirable

Education required

  • Strong bachelor’s degree in relevant area – e.g. psychology, social sciences, mathematics, computer science or other sciences.
  • Relevant Higher degree preferred


  • USA, west coast desirable/remote

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Great Place to Work

  • Human

  • Ethical

  • Groundbreaking

  • Perseverant

  • Brilliant colleagues from around the world

  • Open, collaborative, warm and fun company culture

  • Flexible work schedule

  • Individual wellbeing & our families are a priority

About the company

Smart Eye is the global leader in Human Insight AI, technology that understands, supports and predicts human behavior in complex environments. Together with our subsidiaries Affectiva and iMotions, we are bridging the gap between humans and machines for a safe and sustainable future.

Today, our technology is embedded in next-generation vehicles, leading the way towards human-centric mobility through Driver Monitoring Systems and Interior Sensing solutions. Our Research Instruments offer unparalleled insights into automotive, aviation, assistive technology, behavioral science and many more fields.

Our subsidiary Affectiva is humanizing technology by pioneering Emotion AI, helping companies gain a deeper understanding of how consumers engage with their content, products and services, in automotive, media & entertainment, market research and beyond.

Our subsidiary iMotions provides the world’s leading biosensor software platform, that synchronizes data streams in real time from multiple sensors.

Smart Eye was founded in 1999 and is headquartered in Sweden with offices in the US, UK, Germany, Denmark, Egypt, Japan, Singapore and China. A publicly traded company since 2016, our customers include NASA, Nissan, Boeing, Honeywell, Volvo, GM, BMW, Geely, Harvard University, over 1,300 research organizations around the world, 70% of the world’s largest advertisers and 28% of the Fortune Global 500 companies.

Visit www.smarteye.ai for more information.

2022Smart Eye receives new Driver Monitoring System (DMS) design win from one of Europe's largest OEMs.

2022Smart Eye named a CES 2022 Innovation Awards Honoree for Smart Eye Automotive Interior Sensing.

20212021 – Smart Eye Acquires iMotions, developer of the world’s leading software platform for studying human behavior, to unlock potential for multi-modal, human behavioral research.

2021Smart Eye acquires Emotion AI pioneer Affectiva, merging two complementary teams and technologies into a transatlantic AI powerhouse.

2021Smart Eye announces design win from Chinese OEM Smart Eye AB receives a new design win from one of China’s largest OEMs.

2020Smart Eye receives its biggest order yet of 24 new design wins. In total, the company now has received 81 design wins with 12 automakers.

2020Smart Eye exhibits for the first time at CES in Las Vegas with great success. Interior Sensing is introduced among other technologies

201927 design wins received during 2019, 14 of which with a global Korean OEM and 13 of which with leading Japanese and European OEMs, respectively.

2019It is announced that the BMW 3-series, BMW Z4, BMW X3, BMW X4, BMW X5 and BMW 8-series includes Smart Eye’s technology.

2019The Smart AIS product is launched. For automotive aftermarket, launched in Shanghai in June 2019.

2019EU approves a regulation that all motor vehicles shall be equipped with driver drowsiness, attention and distraction warning systems between 2022-2026.

2018Additional design wins for an existing European customer.

201818th design win from one of China’s largest car manufacturers with SOP 2019. The order value is estimated to exceed 100 MSEK and 23 design wins in total.

2018Opening of offices in Tokyo, Japan and Chongqing, China.

2017The first time that eyetracking software is being procured for all car models of a production platform at the same time and 13 design wins from a European premium car manufacturer.

2017US office opened in Detroit.

2017Design win with a European premium car manufacturer with SOP 2019.

2016IPO at First North Nasdaq OMX Stockholm.

2015Launch of Aurora, a removable, high-precision screen metering system.

2008Embedded AntiSleep, a collaboration with Visteon whereby the system is integrated in a camera with a built-in processor.

2005AntiSleep is launched for the automotive industry as the first system with a camera and full 3D measurement.

2002Smart Eye Pro® is launched with three cameras and measurement in 3D; the first customer is Delphi Automotive.

2001First system sale of two cameras to SAAB Automobile.

1999Smart Eye is founded

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Smart Eye AB

USA - west coast desirable/remote
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