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Head of E-commerce & Customer Digital Development

  • Applications are considered on a rolling basis
  • Stockholm
  • Applications are considered on a rolling basis
  • Stockholm

Do you want to shape the future of Scandic’s E-commerce and Digital Development?

We are now seeking a commercial key player who’s passionate about driving the digital transformation of Scandic’s customer journey. As Head of E-Commerce and Customer Digital Development – you will manage, develop, and guide our e-commerce and provide our guests with a personal, interactive, and seamless experience. Together with your team, you will play an inspiring and critical role in contributing to the unified commercial strategy.

Our ideal candidate has an entrepreneurial mindset to articulate Scandic’s vision by inspiring and influencing others while having a creative driving force. A strong and effective leader that embraces challenges and takes the initiative from strategy to action, with energy and joy. With that being said, we believe that you have what it takes to grow a world-class digital team of talented Product Managers, UX/UI designers, Engineering Managers, and Developers.


  • Develop and implement a multi-year product vision and strategy that drives the digital transformation of our customer journey and plays an integral part in contributing to the overall commercial strategy.
  • Drive execution of e-commerce strategy and developing products with the customer at heart, leveraging digital technologies to give them a personal, interactive, and seamless experience.
  • Initiate innovation and experimentation, helping Scandic to stay ahead of the competition and market.
  • Lead delivery and engineering of the digital products, building a strong architectural foundation for Scandic Digital Platform (which includes both custom solutions such as Scandic Web, Mobile App, API platform, and third-party products.)

What are we looking for?

  • A tech-oriented business leader with demonstrated experience in leading and shaping digital transformation programs in a mid/large organization.
  • Proven skills in understanding the market, technology trends, and customer needs.
  • Developing product strategy and aligning product roadmaps based on inputs from customers and internal stakeholders.
  • A leader with a solid background in software engineering and architecture and has gradually developed business acumen to lead business teams.
  • Experience in leading e-commerce, product management, and engineering teams.
  • A broad technical experience but mainly focusing on API, services, DevOps/continuous delivery, and cloud.
  • Exceptional leadership and personal skills that grow, motivate and inspire team members.
  • A present leader that can understand, embrace and live by our guiding principles: Empower, Build trust, Inspire and Collaborate.
  • Experience in leading a team of at least 25+ in-house employees and consultants.

Who are you?

  • Business-driven
  • Entrepreneurial
  • Structured, curious, and confident
  • A great collaborator with a positive attitude
  • Are open to changes and challenges and not afraid to make mistakes
  • Can explain complexity in an easy way
  • Love to inspire and are humble in your dialogue and approach
  • Able to switch between strategic and operational roles with simplicity

Work with great people

Helena Blomberg
Call Centre Manager
"I get great opportunities for development and do it together with lovely colleagues."
Oscar Brehmer
Communication Manager
"At Scandic I can truly be myself. Scandic has a caring culture with competent people who will happily learn from each other."

Skills & Requirements

Information about the position

This is a full-time employment. The role reports directly to the Chief Commercial Officer and is part of Scandic Group's Commercial team.

We only accept applications through our website. All applications will be processed continuously, so please apply as soon as possible.

Great Place to Work

  • Professional and personal development

  • Partner discounts

  • Family & Friends discounts

  • Discounts when eating, drinking & staying with us

  • Flexible office working hours

  • Competitive pension scheme

About the company

We know that we reach further when we assent to our differences. At Scandic we want you to be yourself and develop in the direction you want to go, with the foundation of safe conditions and fair agreements. Bring your experiences, engagement and your way of thinking – contribute to a culture where we genuinely care about each other, our guests and our planet. Welcome to Scandic.

Do you share our values?





Visste du att...TOM

TOM...uppmuntrar alla att göra skillnad för miljön och att det var en av våra kollegor inom housekeeping som kom på idén om ”häng-upp-handduken”.

TOM...i Sverige blivit rankad som besöksnäringens mest attraktiva arbetsgivare flera år i rad, i Visitas årliga undersökning.

TOM... bara serverar kaffe som serveras är ekologiskt och Fairtrade eller UTZ-certifierat.

TOM...tack vare vårt stora miljöengagemang, blivit rankad som branschens mest hållbara arbetsgivare elva år i rad, av Sustainable Brand Index.

TOM...under 2014 inledde ett samarbete med organisationen Real Stars, centrerat kring ”Fair Sex”, dvs. arbete mot människo- och sexhandel.

Did you know that...TOM

TOM... “Hang up your towel” is one of Scandic’s innovative ideas within sustainability and was initiated by one of our housekeepers.

TOM... More than 4 out of 5 of our hotels are eco-labelled and the proportion is growing all the time.

TOM... we only serve coffee that is ecologic, and FairTrade or UTZ-certified.

TOM...thanks to our engagement in sustainability matters we have been named the most sustainable brand in the hotel industry, eleven years in a row, by Sustainable Brand Index.

Anna Spjuth | Contact Person

I'm interested
Scandic Hotels Group

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