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Technical Specialist Cloud Services

  • Application Deadline: Jan. 21, 2022
  • Stockholm
  • Application Deadline: Jan. 21, 2022
  • Stockholm

Do you have experience of MS Azure, Office 365, Active Directory and AAD? Maybe you are working as a Senior Technician or 3rdline support today? Are you a communicative and collaborative team player? Scandic is expanding and looking for a Technical Specialist Cloud Services within Azure, O365/AD/AAD to the HQ in Stockholm!

YOUR WEEKDAY
You will be the expert and go-to-person regarding Azure,Office 365/AD/AAD! If you want to have a central position with many touch points, this role is something for you – the work is performed in tight collaboration with IT Service Managers, other IT Service Specialists, Service Delivery Managers and other internal stakeholders. You will execute and deliver on agreed roadmap, short and long term. Example of tasks:

  • Drive transformation from On-Premises to MS Azure, O365 and other Cloud services
  • Problem analysis for incidents according to the “Problem Management Process”.
  • Execute tasks according to the “Change & Release Management Process”, e.g. upgrades.
  • Secure that the Service Documentation is up to date e.g. service catalogue, knowledge articles, support scripts, the self-service at service portal abd service delivery models.
  • Create KPI reports, analyze trends and recommend actions.
  • Financial follow up for your area and suggestions of improvements to increase efficiency.
  • Knowledge sharing e.g. FAQ, work around’s etc. on a regular basis.
  • Be a project resource in service-related projects.

Work with great people

Helena Blomberg
Call Centre Manager
"I get great opportunities for development and do it together with lovely colleagues."
Oscar Brehmer
Communication Manager
"At Scandic I can truly be myself. Scandic has a caring culture with competent people who will happily learn from each other."

Skills & Requirements

WHO ARE YOU?
To succeed in this role, we see that you have solid experience of working with MS Azure, Office 365, Active Directory and Azure AD. Thereto, you have experience of Windows Server environments, are used to work according to ITIL and is fluent in Swedish and English. Maybe you are a Senior Support Technician or working with 3rdline today but want to have a bigger ownership and work in a broader role.

You are a self-propelled, communicative and collaborative team player - as you are THE expert within your area and at the same time have many stakeholders that you work with. Further on, you are adaptive and solution oriented with a good ability to prioritize.

INFORMATION ABOUT THE POSITION
This is a full-time employment. We only accept applications through our website. All applications will be processed continuously, so please apply as soon as possible.

If you have ambitions to develop, we will give you the opportunity to grow in your role. The development opportunities within our organization are endless. We are looking forward to welcoming you to Scandic.

Great Place to Work

  • Professional and personal development

  • Partner discounts

  • Family & Friends discounts

  • Discounts when eating, drinking & staying with us

  • Flexible office working hours

  • Competitive pension scheme

About the company

We know that we reach further when we assent to our differences. At Scandic we want you to be yourself and develop in the direction you want to go, with the foundation of safe conditions and fair agreements. Bring your experiences, engagement and your way of thinking – contribute to a culture where we genuinely care about each other, our guests and our planet. Welcome to Scandic.

Do you share our values?

BE A PRO

BE YOU

BE CARING

BE BOLD


Visste du att...TOM

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TOM...i Sverige blivit rankad som besöksnäringens mest attraktiva arbetsgivare flera år i rad, i Visitas årliga undersökning.

TOM... bara serverar kaffe som serveras är ekologiskt och Fairtrade eller UTZ-certifierat.

TOM...tack vare vårt stora miljöengagemang, blivit rankad som branschens mest hållbara arbetsgivare elva år i rad, av Sustainable Brand Index.

TOM...under 2014 inledde ett samarbete med organisationen Real Stars, centrerat kring ”Fair Sex”, dvs. arbete mot människo- och sexhandel.

Did you know that...TOM

TOM... “Hang up your towel” is one of Scandic’s innovative ideas within sustainability and was initiated by one of our housekeepers.

TOM... More than 4 out of 5 of our hotels are eco-labelled and the proportion is growing all the time.

TOM... we only serve coffee that is ecologic, and FairTrade or UTZ-certified.

TOM...thanks to our engagement in sustainability matters we have been named the most sustainable brand in the hotel industry, eleven years in a row, by Sustainable Brand Index.

Björn Jonasson | Contact Person

I'm interested
Scandic Hotels Group

Stockholm
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