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Operations Manager, Dose Dispensing Finland, Pharmaservice Oy

  • Application Deadline: Jan. 31, 2022
  • Helsinki
  • Application Deadline: Jan. 31, 2022
  • Helsinki

To further improve our services and ensure that we will remain proactive in meeting customer and market demands we are now strengthening our team. Given the impact the growth in the automated dose dispensing market generate, we are now looking for a

Operations Manager, Dose Dispensing Finland, Pharmaservice Oy

to lead our operations on site level in Herttoniemi, Finland and a team of approx. 6 people. The position is permanent.

The key focus areas:

  • Lead and develop on site dose operations with P&L responsibility according to strategy, objectives, and business needs.
  • Plan and set targets for dose operation site.
  • Ensure that all the processes are run according to commonly defined and agreed processes.
  • Ensure high level of customer satisfaction.
  • Lead the site management team.
  • Lead the growth in the Dose operations.

The person acting in this role will be a member of the BA management team and will report to Head of Dose Finland.

Skills & Requirements

Personal and experience Requirements:

  • University degree min 3 years (bachelor’s degree) in logistics and/or supply of goods, or equivalent knowledge gained from other education or work experience.
  • 5 years of previous experience in logistics/production with P&L responsibility with at least one year in regulatory controlled industry.
  • Proven track record in leading SC & Operations, implementing continuous improvement activities and KPIs.
  • Strong experience of developing teamwork and good coaching skills.
  • Industry experience and market understanding.
  • Good social skills, capability to work with people from floor level to top management.
  • Fluent written and spoken English and Finnish.

We will provide interesting working environment for a driven person, who sees challenges as interesting opportunities, and is committed to develop our dose operation team. The employees within our dose production team can be considered true everyday heroes. Working in dose dispensing production means that you are an essential part of the distribution chain of dose dispensing service, enabling better medication safety for large number of patients around Finland.

As a strong Group, we offer the advantage of stability, opportunities to increase your responsibilities and a chance to expand your network. To succeed within our company, you will need to be open, proactive and take responsibility. At the same time, we promise to help you develop your strengths and we will continuously provide you with interesting and developing challenges which will make us grow together.

We offer you:

  • Meaningful work in purpose driven organisation, Health for life.
  • Great team spirit and fun colleagues from Sweden and Finland.
  • Interesting forward leaning organisation with high ambitious for sustainability.
  • Organisation which gives independency and responsibility to develop.
  • Interesting business in the middle of the health industry from B2B service business to B2C customer relations.

Terms of Employment:

  • This is a full-time position.
  • This position is based in Herttoniemi, Helsinki.
  • The Employment is within the Oriola Group – below you can read about our great company

If you feel this is your next career step, please send your application, CV and salary expectation in English no later than Monday 31th January, 2022. We will start recruitment interviews with the applicable candidates already during the application period. We hope to hear from you soon!


For further information, please contact Varpu Vilkko, Head of Dose Finland, +358 40 184 0270 ([email protected]).

About the company

PharmaService Oy employs approximately 50 dose dispensing experts.
Automated dose dispensing takes place in the premises responsible for the
pharmaceutical factory and the production complies with the quality system in accordance with GMP. PharmaService Oy has been a part of Oriola Group since 2016.

Oriola is a Finnish listed company with a solid expertise within the pharmaceutical sector. We have more than 100 years of experience in medicine distribution in Sweden and 70 years in Finland, and we unite all actors in the field from pharmaceutical companies to consumers in a unique way. With our 4,300 employees, we promote the wellbeing of people and animals by ensuring that medicine as well as health and wellbeing products are delivered in a safe and customer-friendly manner – whether through pharmacies, veterinarians, retailers, online channels or dose dispensing. Our expert services support pharmaceutical companies throughout the product’s entire lifespan. In Sweden, Oriola owns Kronans Apotek, the third largest pharmacy chain in the country. With us, you will have access to a wealth of expertise and inspiring opportunities in all our businesses.

Our purpose is ‘Health for life’. With us you will join an open and collaborative culture. We support and care for each other, our customers and our communities. To thrive with us you will need to be open, proactive and responsible – and we will help you to develop your strengths and progress along your professional journey. At Oriola, we cherish openness, taking initiative and responsibility, and working together.

Do you want to work towards an even healthier future? Join us!


TWe treasure people’s health and wellbeing. We deliver medicines and other health and wellbeing products to more than 2,200 pharmacy and other operators, adding up to 29,000 boxes per day.

TWe are market leader in dose dispensing with 120,000 patients. We not only help their daily life but also support society to reduce healthcare costs. ​

TOriola is today a company of nearly 4,300 professionals and it offers the widest range of health and wellbeing services in Finland and in Sweden​.

TApproximately half of the pharmaceuticals used in Finland and Sweden pass through Oriola.

TWe serve around 65 000 unique consumers in our Kronans Apotek’s pharmacies and online store in Sweden on a daily basis.

TVi värdesätter människors hälsa och välbefinnande. Vi levererar läkemedel och andra produkter för hälsa- och välbefinnande till mer än 2 200 apotek och andra operatörer, vilket ger upp till 30 000 backar med varor dagligen.

TVi är marknadsledande inom dosdispensering med mer än 117 000 patienter. Vi hjälper dem med deras läkemedelsanvändning varje dag men hjälper också samhället att sänka sjukvårdskostnaderna.

TOriola är idag en koncern med nästan 4 300 experter och erbjuder det bredaste utbudet av hälso- och välmåendetjänster i Finland och i Sverige.

TCirka hälften av läkemedlen som används i Finland och Sverige kommer via Oriola.

TEdistämme ihmisten terveyttä ja hyvinvointia. Toimitamme lääkkeitä ja muita terveys- ja hyvinvointituotteita yli 2 200 apteekille ja muille toimijoille Suomessa ja Ruotsissa – päivittäin meiltä lähtee yhteensä noin 29 000 kuljetuslaatikkoa.

TOlemme markkinajohtaja annosjakelussa ja palvelemme yhteensä 120 000 potilasta. Helpotamme potilaiden päivittäistä elämää, mutta autamme myös yhteiskuntaa vähentämään terveydenhuollon kustannuksia.

TOriolassa työskentelee lähes 4 300 ammattilaista ja palveluvalikoimamme on toimialan kattavin Suomessa ja Ruotsissa.

TNoin puolet Suomessa ja Ruotsissa käytetyistä lääkkeistä kulkee Oriolan kautta.

TPalvelemme päivittäin noin 65 000 asiakasta Kronans Apotek -apteekeissamme ja verkkokaupassa Ruotsissa.

Pharmaservice Oy

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