Design, plan and implement basic-to-complex Collaboration environments in projects for clients of all sizes
Ensure that hardware and software components are installed, configured, integrated and tested accordingly to client requirements and beyond
Maintain and operate complex infrastructures
Own and perform advanced debugging and troubleshooting
Actively look for innovation and digital transformation of our clients thanks to new exclusive and exciting partners
Propose and contribute to improvements as a trusted advisor for our clients, but also in our internal initiatives
Support the Solutions and Presales team with your technical expertise and experience feedbacks
Interact and co-operate with vendors
Share your knowledge with the team
What will make you a good fit for the role?
Skills & Requirements
Education, Experience, Skills
At least 4 years’ experience in unified communications environments
Fluent in English and French
Proven Field Experience In Cisco UC Solutions
Experience in any following area will be considered as an advantage:
Microsoft Office365, Skype for Business
API and Scripting languages
Voice recording (ASC)
EMM (VMware, MobileIron, Intune)
Certifications such as CCNA/CCNP Collab, M365 Fundamentals/Associate level, are also an advantage.
About the company
Sword Group is an international Consulting , Services and Software company driving global leaders in their digital and technology transformation. Sword Technologies in Luxembourg is a company employing more than one hundred thirty consultants. Our people work for large Luxembourgish and European Institutions clients.
Our human purpose is to promote a friendly atmosphere allowing us to share more than work: this results in corporate events such as multicultural lunches , entitymeetings , close and regular managerial follow-up which fully contributes to maintain a positive working atmosphere.
Our business purpose is to offer comprehensive and integrated responses - more particularly in the automation of processes making possible the extract of information from the raw data present in computer systems.
We are specialized in 4 main areas : Data Analytics (BI, AI, etc.), Custom Dev (Microsoft .NET, Java JEE, etc.), Customer eXperience Management (CXM/CCM, ECM/DMS, Desktop publishing, UX/UI, etc.) IT Ops/Services (Support, Admin, Cloud, etc.)