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VoIP Engineer
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Computer/IT Services


Security & Protection



Location: Luxembourg

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Job Description
  • Main Duties / Key Accountabilities
  • Design, plan and implement basic-to-complex Collaboration environments in projects for clients of all sizes
  • Ensure that hardware and software components are installed, configured, integrated and tested accordingly to client requirements and beyond
  • Maintain and operate complex infrastructures
  • Own and perform advanced debugging and troubleshooting
  • Actively look for innovation and digital transformation of our clients thanks to new exclusive and exciting partners
  • Propose and contribute to improvements as a trusted advisor for our clients, but also in our internal initiatives
  • Support the Solutions and Presales team with your technical expertise and experience feedbacks
  • Interact and co-operate with vendors
  • Share your knowledge with the team

What will make you a good fit for the role?

Skills & Requirements

Education, Experience, Skills

  • At least 4 years’ experience in unified communications environments
  • Fluent in English and French
  • Proven Field Experience In Cisco UC Solutions
  • Communications Manager
  • IMP/Jabber
  • Video (Expressway/CMS/TMS)
  • UCCX
  • Experience in any following area will be considered as an advantage:
  • Microsoft Office365, Skype for Business
  • API and Scripting languages
  • Voice recording (ASC)
  • EMM (VMware, MobileIron, Intune)
  • IP Trade
  • Certifications such as CCNA/CCNP Collab, M365 Fundamentals/Associate level, are also an advantage.
About the company

Sword Group is an international Consulting , Services and Software company driving global leaders in their digital and technology transformation. Sword Technologies in Luxembourg is a company employing more than one hundred thirty consultants. Our people work for large Luxembourgish and European Institutions clients.

Our human purpose is to promote a friendly atmosphere allowing us to share more than work: this results in corporate events such as multicultural lunches , entity meetings , close and regular managerial follow-up which fully contributes to maintain a positive working atmosphere.

Our business purpose is to offer comprehensive and integrated responses - more particularly in the automation of processes making possible the extract of information from the raw data present in computer systems.

We are specialized in 4 main areas : Data Analytics (BI, AI, etc.), Custom Dev (Microsoft .NET, Java JEE, etc.), Customer eXperience Management (CXM/CCM, ECM/DMS, Desktop publishing, UX/UI, etc.) IT Ops/Services (Support, Admin, Cloud, etc.)

I'm interested