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Software Asset and Configuration Manager

  • Brussels
  • Brussels

Here at Capgemini, we are shaping the future.

We are looking for a Software, Asset and Configuration Manager (Process Lead)

Working as part of Capgemini’s Service Management team in Belgium delivering services to an organization, you will undertake management of Software, Asset and Configuration, ensuring that they are logged, progressed, updated/authorized and actioned/resolved within the scope of the Service Level Agreement, ensuring that all necessary parties are informed and involved in the process. You will also prepare reports on statistical information.

The role is client facing and may also require you to contribute to the development and deployment of an IT Asset Management process.

  • Ensure that CMDB Content is up to date, working directly with Data Owners Assist with audits of CMDB data whenever necessary.
  • Perform internal audits for the managed area.
  • Ensure the data integrity and accuracy of information within the CMDB for the managed area.
  • Conduct regular data quality audits for managed area Report and escalate exceptions in the Change Process for the managed area to the Change Managers.
  • Provider the data for the CMDB audits and verifies the results for the managed area and coordinates the resolution with data mangers Assist in in access management in regards to managed area of CMDB.
  • Audit CMDB data as defined in IT Asset Management Service Description Document.
  • Ensure the integrity and accuracy of information within the CMDB for all the account assets.
  • Define and deploy standards throughout the delivery environment to ensure repeatable, measurable, consistent processes for Asset Management.
  • Cross-check the information in the CMDB against defined standards and escalate where standards are not being met to data owners, Identify the Data Manager and Data.
  • Owner for new CI’s, Identify new data managers and trains them on the tool, processes and standards.

A successful candidate will possess a wide skillset of Asset Management in a corporate environment and strong Interpersonal & Communication skills.

  • Ability of managing virtual teams to deliver updates to the CMDB
  • Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills.
  • Awareness of SAS70, Sarbanes Oxley, or FDA regulations business implications
  • Computer systems knowledge, integration and architecture concepts
  • Experience in various analytical/reporting techniques supported by understanding of statistics and quality management concepts
  • Good Management and communication skills, hosting and facilitating of internal and external SACM/CMDB meetings
  • Problem solving skills Understanding of cross systems interrelations in context of the global business process
  • Understanding of Service Management Framework

10 Reasons to Join Capgemini: https://www.capgemini.com/be-en/10-reasons-to-join-capgemini/

You will be joining a dynamic team of experts, fellow cloud system engineers, cloud architects, and consultants, continuously striving to optimize the IT landscapes of our clients.

Surrounding yourself with like-minded peers within Capgemini who will stimulate you, challenge you in your cloud designs who will help you evolve further in your own cloud development. Of course, your future colleagues will expect something in return and want to be challenged by you as well.

What you can expect from us:

We offer you the opportunity to work as part of the Cloud Infrastructure Chapter on projects with small, medium-sized, and large international and multinational clients.

A dynamic work environment with your fellow cloud enthusiasts within Capgemini, and a good cup of coffee! The freedom to develop yourself through our ALL-YOU-CAN-TRAIN concept gives you access to all cloud-related training, you name it!

Tell us your ambitions and we are looking forward to helping you reach them together. This is all supported by an attractive salary package.

  • Above market salary package
  • 13th month
  • Company car + fuel card
  • Unlimited training with our ALL-YOU-CAN-TRAIN concept
  • Insurances
  • and many more

Read all about it in the below 2 links

A career where high performance is rewarded and where we expect you to use the “Capgemini Academy” to your full benefit.

Work with great people

Sander Theuns
Salesforce Functional Expert
"Capgemini provides me with the right challenges and empowers me so that I can learn and improve daily."
Christoffel Gilis
UX designer
"Idean, an Ideal place to work!"
Delphine Libioul
Project manager
"Capgemini pushes me to question myself, to go out of my comfort zone, to change perspectives"
Ward Lambrecht
Business Analyst
"I joined Capgemini because we share the same drive; to empower each other and to grow towards new sustainable heights"

Great Place to Work

  • Global company with European Management style

  • Entrepreneurship in a stable environment

  • Projects for big companies

  • True industry shapers

  • Work in a stable environment

  • Career development framework

  • We nurture your strongest asset; knowledge

  • Flat structure, no strict hierarchy

About the company

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.

1976Founded in 1967 in Grenoble by Serge Kampf as Sogeti.

1970The first company in the sector to offer consulting.

1975Acquisition of Cap and Gemini

1980First major transatlantic contract with the Los Angeles Time.

1998First multinational contract with General Motors

2000Group headcount surpasses – 50.000

2010Group headcount surpasses 100.000

2016Serge Kampf passes away

2017Celebrations for 50 years Capgemini

Sevket Ozcan | Contact Person

I'm interested

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