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Change Manager SIAM

  • Brussels
  • Brussels

Here at Capgemini, we are shaping the future.

We are looking for a SIAM Change Manager

Working as part of Capgemini’s Service Management team in Belgium delivering services to a global organization, you will undertake management of changes, ensuring that they are logged, progressed, updated/authorized and actioned/resolved within the scope of the Service Level Agreement, ensuring that all necessary parties are informed and involved in the process. You will also prepare reports on statistical information.

The role is client facing and may also require you to contribute to the development and deployment of an ITIL aligned process.

Service Delivery

  • Drive actions that increase the percentage of changes that are implemented correctly first time.
  • Ensure that change implementation risk is understood and mitigated to increase the likelihood of successful implementation at first attempt.
  • Ensure that all changes are managed as planned within the timescales agreed with the change requester.
  • Ensure all changes comply with internal Capgemini controls and customer/regulatory controls.
  • Ensure agreed Request for Change (RFC) are entered correctly in the Change Control System.
  • Organize Change Advisory Board Meetings (CAB), ensure agenda and papers are issued to participants in good time.
  • Review, monitor and communicate the progress and final outcome of changes to all relevant parties.
  • Building a back-out plan is in evidence and has been considered within the overall implementation plan to minimize impact to service availability.
  • Setting up change related documentation is completed and updated.
  • Ensure Capgemini global process for Change Management is utilized.

Customer/Supplier Relationship

  • Drive actions that minimize disruption to our customer’s environments due to changes.
  • Establish credibility with the client, delivery teams and 3rd party suppliers – experience in working within SIAM environment.
  • Understand the client’s business and the impact of changes you manage on their environment.
  • Have strong knowledge of customer’s contractual requirements.

A successful candidate will possess a wide skillset of Change Management in a SIAM area and strong Interpersonal and Communication skills.

10 Reasons to Join Capgemini: https://www.capgemini.com/be-en/10-reasons-to-join-capgemini/

You will be joining a dynamic team of experts, fellow cloud system engineers, cloud architects, and consultants, continuously striving to optimize the IT landscapes of our clients.

Surrounding yourself with like-minded peers within Capgemini who will stimulate you, challenge you in your cloud designs who will help you evolve further in your own cloud development. Of course, your future colleagues will expect something in return and want to be challenged by you as well.

What you can expect from us:

We offer you the opportunity to work as part of the Cloud Infrastructure Chapter on projects with small, medium-sized, and large international and multinational clients.

A dynamic work environment with your fellow cloud enthusiasts within Capgemini, and a good cup of coffee! The freedom to develop yourself through our ALL-YOU-CAN-TRAIN concept gives you access to all cloud-related training, you name it!

Tell us your ambitions and we are looking forward to helping you reach them together. This is all supported by an attractive salary package.

  • Above market salary package

  • 13th month

  • Company car + fuel card

  • Unlimited training with our ALL-YOU-CAN-TRAIN concept

  • Insurances

  • and many more

Read all about it in the below 2 links

About the company

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.

Work with great people

Sander Theuns
Salesforce Functional Expert
"Capgemini provides me with the right challenges and empowers me so that I can learn and improve daily."
Christoffel Gilis
UX designer
"Idean, an Ideal place to work!"
Delphine Libioul
Project manager
"Capgemini pushes me to question myself, to go out of my comfort zone, to change perspectives"
Ward Lambrecht
Business Analyst
"I joined Capgemini because we share the same drive; to empower each other and to grow towards new sustainable heights"

Great Place to Work

  • Global company with European Management style

  • Entrepreneurship in a stable environment

  • Projects for big companies

  • True industry shapers

  • Work in a stable environment

  • Career development framework

  • We nurture your strongest asset; knowledge

  • Flat structure, no strict hierarchy

About the company

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.

1976Founded in 1967 in Grenoble by Serge Kampf as Sogeti.

1970The first company in the sector to offer consulting.

1975Acquisition of Cap and Gemini

1980First major transatlantic contract with the Los Angeles Time.

1998First multinational contract with General Motors

2000Group headcount surpasses – 50.000

2010Group headcount surpasses 100.000

2016Serge Kampf passes away

2017Celebrations for 50 years Capgemini

Sevket Ozcan | Contact Person

I'm interested
Capgemini

Brussels
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