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Senior Global Manager, Experience Design
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Industry

Computer/IT Services

Category

Management Consulting

Experience

Director

Application Deadline: Dec. 5, 2021

Location: Stockholm

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Contact Person
Henrik Feld Jakobsen

Job Description

Do you want to make an impact on a global organisation, where you get a lot of autonomy and become a part of an international, open, fun and engaging UX team? We want to take our capabilities to the next level, and are looking for a practitioner to carry the torch of our UX evolution.

We’re in the business of helping our clients to deliver great Customer Experiences. Our heritage is rooted in building commerce storefronts for leading brands, retailers and manufacturers across the world. But as the complexity and touchpoints in customer and user journeys are getting more multidimensional, we are expanding our field of expertise to be able to help orchestrate journeys and experiences across apps, web, in-store, click&collect and social. For this, a Customer Centric approach to understanding what to do — and why, have never been more important for our clients.

As our Senior Manager for Experience Design, you will be driving our positioning and UX methodologies. You will lead and teach through client engagements, meaning — being hands-on as a senior capacity in strategic projects driving UX deliveries together with Consultants and UX designers. We’re more about the craftsmanship than the fluffy talk.

You will report to our Chief Strategy Officer and become part of our global Consulting & UX team. It's a global team of members of both strategy, solution consulting and UX/UI designers.

You should expect 15-20 travel-days per year. Mainly within Northern Europe.

KEY RESPONSIBILITIES

  • Taking our UX capabilities, methodologies and framework to the next level

  • Set the direction for UX together with the Chief Strategy Officer

  • Coach and support UX designers, provide input to personal development plans

  • Drive and participate in strategic sales meetings with new and existing clients where we need to position UX and a customer-centric approach

  • Contribute to our external positioning through content, webinars and presentations

  • Be a senior capacity on strategic projects and pre-studies, driving UX workshops and deliveries

Skills & Requirements

We don’t know exactly who you are, but we think you might be a fun-loving and social person with a creative mind, but you probably also like to dress to impress when you meet a client. Maybe you love tacos and beer, or maybe you prefer a poké bowl and sparkling water - we don’t really care, as long as you are happy to work with a bunch of unique and driven people.

Qualifications we’re looking for

  • Relevant agency experience and background on UX methodologies

  • Solid experience with digital design and UX - examples convince better than words

  • A personal interest of digital technologies and experience trends

  • A bold thinker, that can think outside the box - expanding the mindset of others

  • The ability to unite and engage people around a project, concept, or direction

  • Proactive and self-motivated with the ability to work independently

  • Excellent English communication and presentation skills

Note: We don’t expect you to do UI work. If you can, fine — but it’s not a requirement.

WHAT WE OFFER

Vaimo offers you an exciting opportunity to be part of a success story and make a significant impact on the future of our company and our clients together with great people. Our strong culture is characterised by openness, teamwork, excellence, and having fun while delivering on our goals.

We offer a flexible working environment with access to modern offices in the center of Stockholm, but with the possibility to do most of your work from anywhere you prefer. Honestly, none of us know exactly what the new normal after COVID will look like, but we have always been more interested in results than where our people spend their days.

We are continuously developing and growing, which creates great opportunities for our employees to grow with us. We also provide opportunities for an international career, including traveling and competitive remuneration packages.

Does this sound interesting? Please send us your application and join us on our journey! And don't forget to tell us why you are interested in the position and why you are the ideal candidate for this opportunity.

About the company

Vaimo is one of the world’s most respected experts in digital commerce on the Magento and Adobe Commerce Cloud platform. As a full-service omnichannel agency, we deliver strategy, design, development and managed services to brands, retailers and manufacturers all over the world.

Our sharp focus, broad experience and deep expertise within B2B, B2C, PIM, Order Management and ERP integrations makes us a key partner for driving success in digital commerce. Our 10+ years track record of technical excellence coupled with our proven results in helping our clients succeed with business development, digital strategy and customer experience design is proudly manifested in our status as a Magento Global Elite Partner.

With local offices in 15+ markets across EMEA, APAC and North America and over 450 employees, we provide an international presence that allows us to cultivate close, long-term relationships with our clients.

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