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Senior Solution Consultant

  • Chicago +1 more
  • Chicago +1 more

The Customer Services organization includes the Professional Services and Customer Support functions, and is made up of more than 550 Basware experts globally.

Professional Services, made up of Project Managers, Solution Architects, Solution and Technical Consultants and Success Services professionals, deliver customer implementation projects and provide services that help Basware customers adopt, optimize and accelerate the benefits of their Basware solutions and services. Customer Support provides professional help to our customers to manage operational and service issues that arise from using our services.

Customer Services draws on our collective expertise so that our customers realize the best possible business outcomes with Basware’s Networked Purchase-to-Pay solutions.

Come join a Great Place to Work Company!

BASWARE, an established high growth tech company operating in 14 countries around the globe seeks an experienced Senior Solution Consultant to join our high performing team in North America.

With presence in 100 countries and serving over 2,000 clients and over 1 million end-users, Basware is the leading provider of purchase-to-pay automation software and solutions. Praised by industry analysts such as Gartner, AMR, Forrester and PayStream, Basware’s products range from procurement and invoice automation to electronic invoicing and billing. Basware’s clients include global multinationals and prestigious domestic organizations.

Our North American headquarters location is in the Charlotte, NC Metro area, just outside the beautiful Ballantyne area in South Charlotte. We have an office location in Chicago as well. Our global headquarters location is in Espoo, Finland.

Basware’s North American operations have grown rapidly, and we are expanding our team. Find out more at www.basware.com/us

ROLE SUMMARY:

The role of Senior Solution Consultant takes responsibility for the project delivery of our product portfolio both as standalone products or as part of a networked project.

SPECIFIC JOB DUTIES

  • Leading solution implementations by translating technical requirements to clear project deliverables.
  • Interfacing with the project team and cooperating with internal stakeholders to drive the project successfully to its closure.
  • Implementing Basware solutions in accordance with the delivery lifecycle and quality guidelines by acting as an implementation expert for projects and global rollouts.
  • Acting as the Delivery subject matter expert during the delivery phase.


Work with great people

Hanna Ikonen
Team Leader, Customer Services
"I feel that I can make a difference, drive improvements & take controlled risks, and all this is supported by the company."
Sam Bradner
Senior Content Designer
"Best part of my job is flexibility and variability. I don´t really have a typical day, and I like that!"
Kevin Kamau
Product Manager
"Basware is a global company that values people as a crucial driver for success."
Trang Pham
Communications Specialist
"I know I can make an impact in hundreds of different ways. Basware is really unique to me – we have the best people and we are the leader in our industry."
Mika Peurala
Solution Architect
"Absolutely the best colleagues and line managers in the world!"
Jaakko Jutila
Director, Customer Service
"At Basware you have the freedom to identify and start different development activities across the organization without getting approvals from above."

Skills & Requirements

QUALIFICATIONS, ATTRIBUTES AND EXPERIENCE

  • Relevant experience in technical project delivery. Having a software engineering background is considered an advantage.
  • Knowledge of software development and delivery experience with the implementation of software products.
  • Familiar with business processes related to procurement and accounts payable
  • Experience working in a global matrix organization with geographically distributed teams is an advantage
  • Outstanding written/oral skills; able to communicate at all levels (executives to analysts)
  • Alignment with Basware’s values: Lead the Way, Drive Customer Success, Strive for Excellence and Inspire and be Inspired
  • Bachelor’s degree required

BASWARE OFFERS:

  • A Great Place to Work culture – we work hard and play hard!
  • Stability of a global publicly listed company with a track record of profitability for 30+ years
  • Leading edge software products in the enterprise purchase-to-pay market, according to Gartner, Forrester, and AMR
  • Strong brand, global reach, and an installed base of 3,000+ customers and over a million enterprise users in 100 countries

COMPENSATION AND BENEFITS:

  • Compensation package composed of a competitive base salary and generous variable incentive compensation
  • Company Paid Benefits that include a premier package of medical, dental, life insurance, disability, and HSA plan
  • Matching 401(k) Plan
  • Generous Paid Time Off, Holidays and Paid Sick Leave

BIG COMPANY CLIENTELE AND AWARD-WINNING CULTURE:

Basware is a ‘Great Place to Work’ company and is recognized as one of the ‘Top 100 Supply & Demand Chain Innovators’ by Supply & Demand Chain Executive for multiple consecutive years. We recently received the distinction of being named once again as one of “The Best and Brightest Companies to Work For” in the nation for many years, and a ‘Best Place to Work’ in Charlotte for close to a decade of achievement! Our culture is outstanding, and we hope you’ll consider joining our team! As an added benefit, you will have an opportunity to build your experience by working with an exceptional client base that includes some of America’s leading Fortune 500 accounts!

For more information about life at Basware, please visit our website at:

Global Leader in AP Automation and Cloud Based P2P Solutions - Basware

Great Place to Work

  • We embrace a growth mindset.

  • We empower through accountability.

  • We dare to try.

  • We value every individual.

About the company

Basware is a cloud-based solution provider with employees all over the world. As a global company, proud of our Finnish roots, we create and deliver automated technologies to make finance and procurement processes easier and more streamlined for globally operating enterprises and their suppliers across all industries.

Trusted by thousands of organisations, we have over 9,500 businesses in more than 70 countries worldwide using Basware solutions to fulfill their procure-to-pay (P2P) needs. We are constantly innovating to help our customer simplify operations so they can spend smarter.

Basware prides itself not only on award-winning technology, but also on the talent of our people.

Our success is made possible by the hard work, daily dedication, and insatiable passion of the approximately 1,350 employees working across 14 countries, representing over 30 different nationalities.

Our culture has grown to advocate for business transparency, embrace change, enable innovation, and encourage employees to feel empowered and take accountability while driving initiatives with passion.


2020Recognized market leader with global operations, 20+ offices worldwide.

2019Gartner Magic Quadrant Leader for Procure-to-Pay Suites for fourth time

2014-2019Several industry recognitions and product launches

2012-2016Several acquisitions in the fields of e-invoicing, e-procurement and purchase-to-pay solutions

2012Launch of cloud-based B2B platform for transaction collaboration on Basware's Network

2006-2009Several acquisitions in the fields of invoice automation, data capture expertise and payment software

2005Launch of fully integrated Purchase-to-Pay solution suite

2000Basware listed on Helsinki Nasdaq, launch of purchase management software & e-invoicing service

1992Launch of first financial management software

1985Basware founded in Finland

Basware

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