The Account Manager is responsible for addressing customers’ needs and concerns as quickly and effectively as possible to develop and maintain strong relationships. Account manager at Adtraction usually works with multiple middle-size and/or few large accounts. It is the main point of contact for many advertisers, provides customer service and is involved in upselling and cross-selling of Adtraction products and services.
Daily tasks & job duties
Identify and search for new, prospecting advertisers
Offer Adtraction solutions, adapt and customize recommendations quickly to suit varying customers needs
Actively work to build and expand Adtraction’s customer base
Convert business opportunities to contracts (including negotiation and contract management)
Maintain and develop relationship with advertisers
Manage, analyze, evaluate and optimize partner programs
Maximize performance of managed accounts
Operate as the point of contact for assigned advertisers
Service multiple advertisers concurrently, often meeting deadlines in specific, high sales seasons (ex. Black Friday)
Recruitment of partners to specific programs
Use CRM system
Work with OKR goal setting framework
Maintain good service and results with customers
Reporting the results of your work to the Head of E-commerce
Build Adtraction’s brand
Cooperate with other departments to enhance cross-country advertisers and partners acquisition
What we expect from you as a colleague
Team player, motivated to work towards shared company goals
Ability to work independently and prioritize tasks
Fluent in Polish & English
Interested in digital marketing
At least 1 year experience with working in affiliate marketing
Positive, enthusiastic, communicative and social
Good listener, being able to negotiate
Ability to prioritize tasks
Higher education degree
Goal and solution oriented
Strong written and verbal communication skills
What does Adtraction offer?
Modern sales organization and fun atmosphere
A great office in central of Warsaw (Tamka, Śródmieście)
Opportunities to learn and develop in an industry that is always changing and fast growing
Experienced and dedicated colleagues that has worked with partner marketing since 2007
Social activities both during and after work
Good benefits and competitive conditions
Medical healthcare package
Adtraction has grown to become the leading company in the Nordics in leveraging partners for marketing purposes. The company is headquartered in Stockholm, Sweden with local offices in Norway, Denmark, Finland, Spain, Germany, Poland, the UK, the Netherlands, Switzerland and Austria.
With a performance-based setup and an easy to use platform, we help brands attract new customers and sell more, while helping partners monetise their content and traffic.
Adtraction is built to create value for advertisers and partners. We firmly believe that following this principle is a winning formula not only for the development of Adtraction, but for progressing the industry as a whole.
Do you want to join our team and work with some of the most renowned brands? We are growing and always interested in hiring the right people.
TransparencyWe are committed to be transparent. Transparency builds trust, and is essential in building strong, productive and lasting relationships.
SupportWe strive to provide superior support both for advertisers and partners. With an average response time of less than 10 minutes we do our best to support our customers whenever needed.
Local presenceWe want to be locally present. To us, local presence is key to establishing great relationships while gaining knowledge to ensure we deliver expert support in all our markets.