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About Our Program
Our Management Trainee Program is designed to equip you for a successful career in the SAAS industry by giving you real exposure to clients right at the start of your career and preparing you for leadership responsibility in our Greater China team.
It is a structured program with a clear career path from entry level through to management. We strongly believe in promoting from within and this program is how we build our leadership team for the long run.
We focus on developing people quickly from individual contributor to leadership and your rate of progression is determined by your own pace of learning and development.
Expected start date : Feb 2022 and July 2022
Meet with the Client Success team
We believe that our success is directly tied to the value our clients derive from our services. To ensure clients realize business value at every stage in their journey with us, our Client Success team is committed to delighting our clients with every interaction - from understanding clients needs to deliver the right set of offerings that result in highly successful clients.
What do we offer?
A structured and extensive training to ensure you are highly developed professionally and personally
A fast track and fluid career development
The career path with us is competitive, your career growth is completely determined by your learning ability, performance and leadership qualities. There is an opportunity for top achievers to rotate through different commercial functions throughout the time with us.
At each stage of the program, you will be making a real impact on our business by contributing directly to the growth and development of our client base. As you progress through the program, you’ll also be directly responsible for developing and nurturing talent for the business.
Phase 1: Client Success Analyst (Duration 3-6 Months)
Learn business value of online media & Meltwater client engagement methodology. Well trained to handle b2b software sales cycle from client onboarding, solution implementation, day to day account management, conducting media research and analysis using Meltwater tools, to maximizing platform engagement and usership through proactive consultation for product.
Phase 2: Client Success Representative (Duration 12-18 Months)
Further develop skills to handle full cycle b2b software sales, especially engaging and demonstrating our business values to senior business leaders/ C-level executives to drive product adoption and engagement, developing and maintaining trusted strategic advisor relationships with our clients, own the renewals, upsells and cross-sells.
Phase 3: Client Success Manager (Duration 12-24 Months)
Lead a team of Representatives to bring the best business values to the current clients, focus on people development and inspire the next generation of manager-to-be.
Phase 4: Managing Director (Duration 24 Months +)
Take ownership of the vision for your team's growth, make it a place where everyone is challenged, learn, excel and can do their best work. Manage multi-million USD portfolio of clients with full P&L responsibility.
The perks of working with us!
We would love to see…
Competitive salary & bonuses
Accelerated Career Path
Responsibility & Ownership from Day One
An Irreverent & Fun-Filled Work Environment
Overseas Conference & Progression Opportunities
A uniquely Meltwater culture like no other
Flat hierarchy and strong support groups
Diverse, high-performance & collaborative teams
Generous vacation leave & medical benefits
Global presence with flexible work arrangements
Founded in 2001, headquartered in San Francisco, Meltwater is the global leading AI-powered media monitoring, social listening & PR Analytics software. Our mission is to help companies make better and more informed decisions. With over 2000 employees and 55 offices globally, we help over 30,000 companies to stay on top of billions of online conversations, extract valuable data, and consult our clients to transform their businesses in this new digital reality.
Meltwater is recognized as a great place to work for talents globally. We have won several Top Employer awards worldwide and most recently been accredited as “Asia's Best Multinational Workplaces 2018”, “Best Companies to Work For in Hong Kong 2018”, “Best Companies to Work For in Greater China 2018” by Great Place to Work™.
Meltwater operates the Meltwater Entrepreneurial School of Technology (MEST), a nonprofit organization devoted to nurturing future generations of entrepreneurs. Learn more on https://www.meltwater.com/ and https://outsideinsight.com/
Our culture is based on a fundamental belief in people and the potential they possess.
Meltwater is firmly committed to affording equal employment opportunities to all candidates and employees alike without regard to race, color, religion, age, national origin, gender, sexual orientation, gender identity or gender expression, marital status disability, veteran status and we treat each individual with respect and dignity.
The “EEO is the Law” poster is available at: http://bit.ly/2KBm9Ei
And “EEO is the Law Supplement” poster is available at: http://bit.ly/2Kmxnxd
On-Line Accessibility Directive: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us here for assistance.