Apply to Online Operations Manager at Lyko

Happy that you are here! Let's start with a couple of fast and easy questions. First of all, what do you currently do for a living? (employment, position, company)*

Which of the following titles have you held previously or currently?*

E-commerce Manager or Senior E-commerce Manager Digital Product Manager CRM or Marketing Automation Manager Online Business Manager Growth Manager or Head of Growth Digital Operations Manager Consultant None of the above

We value transparency and respect your time. This role is valued in the range of 58,000–65,000 SEK per month depending on your seniority and background. Does that feel like a relevant level for you to move forward with?*

The salary level feels reasonable to me I’d like to understand more about the full package before taking a position It feels low compared to my current salary, unfortunately, but would like to know more still

This role includes regular travel, approximately once per month. Are you comfortable with that?*

Yes, no problem Yes, with some flexibility needed No, this would be difficult for me

In which types of organizations have you primarily worked?*

Large retail or e-commerce with extensive product catalog B2B digital business Agency or consultancy Tech or SaaS Smaller start-ups Other

Have you had formal personnel responsibility including performance reviews, salary discussions, or development plans?*

Yes, I have had full formal personnel responsibility I have had partial or shared responsibility No, not formal responsibility

Have you been responsible for setting direction or defining priorities for an e-commerce or digital business area, for example customer journey, growth initiatives, or commercial goals?*

Yes, I have owned this responsibility Yes, I have contributed as part of a team No, not directly

How would you rate your hands-on experience with CDP or advanced CRM platforms?*

Advanced, I have owned or been super user of a CDP or CRM platform Intermediate, I have worked regularly in CDP or CRM tools Basic, I have used them occasionally Limited or none

Have you owned digital initiatives or roadmaps?*

Yes, independently Yes, together with others No, but I have contributed to parts of planning

What time horizon have you primarily worked with when planning digital initiatives or roadmaps?

Give an example of a time when you and/or your team improved the customer journey or optimized a digital platform. What was the challenge, what actions did you take, and what impact did it have on the customer experience or business results?*

Do you have experience running experiments, A/B tests, or using data-driven insights to optimize digital platforms or customer journeys?*

Yes, systematically and as part of ongoing operations Yes, in individual cases No, limited or none

Have you been involved in a larger digital or e-commerce implementation (for example a platform change, CRM/CDP rollout, or major feature launch)?*

Yes, I led or owned the implementation Yes, I contributed as part of a team No, unfortunately not

Which office location would you primarily prefer?*

Stockholm Vansbro Flexible, both work for me

The most important thing for us is to find the right fit for the role. With that said, when would you be able to start if offered the position?*

Immediately 1 month 2 months 3 months Later / To be discussed

Are you currently or have you previously been employed at Lyko?*

Yes, I currently work at Lyko Yes, I have previously worked at Lyko No, not yet

Of course, you should have the chance to ask your questions too! Is there anything that feels unclear or particularly important for you to know in the next step? Or perhaps something you'd like to add before we wrap up? The stage is yours! 💫