Store Clerk

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About the position 

Igloo Products Corp is an iconic and fast-growing American brand known for exceptional and durable performance for everyday cooler needs. After more than 75 years of as the leader as a housewares brand, Igloo has pivoted to a high growth lifestyle brand for outside activities associated with fun, family and friends. 

Founded in as a metalworking shop bringing fresh cold water to Texas workers in the field to inventing the Playmate to becoming America’s most recognizable brand of ice chests, the Igloo story spans more than 75 years of delivering coolness to the world.  Today, Igloo has 90% + brand awareness and is #1 in market share in the US, is a pioneer in sustainability for our category with the launch of biodegradable coolers and coolers made with from post-consumer recycled resin and other sustainable materials and has a growing DTC business allowing us to build direct relationships with our consumers.  In 2021, Igloo was acquired by Dometic Brands and now there is the opportunity to Globally grow both brands together. 

 We are on a journey of continuous growth – now looking for our next star – a passionate Store Clerk. 

This role has a mandatory Saturday shift every week and is responsible for stocking/inventory control, sales in person/phone/online, handling customer service issues, balancing and reconciling transactions in the store, helping with the growth of sales for the store, and increasing efficiency and workflow.  

Essential Job Duties and Responsibilities: 

• Operate a POS (Point of Sales) cash register system with accuracy in cash, bankcard, and invoice transactions. 
• Reconcile cash register at the beginning and end of shift.  
• Maintain knowledge and accuracy in all financial transactions, inventory transactions, polices, and procedures. 
• Arrange shipping of phone or web orders via Fedex or USPS.   
• Pack and ship orders, and ensure they are delivered on time. 
• Work with customers to sell and ship discontinued, defective and overstock merchandise. 
• Build a relationship with frequent buyers.  
• Merchandise and stock store shelves.  
• Handle customer service problems, both in person and on the phone. 
• Assist marketing team on special projects as needed.  
• Conduct an annual inventory reconciliation.  
• Understanding or ability to learn the Shopify POS. 
• Understanding or ability to learn Oracle.  
• Certified or willing to be certified in operating a forklift.  
• Other duties as assigned. 

What do we offer? 

You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous – which gives you great possibilities to evolve with the company. 

1. Medical 
2. Dental 
3. Vision 
4. Life Insurance 
5. Short term & Long-term disability 
6. Accidental death insurance 
7. Supplemental life insurance 
8. Company paid holidays 
9. Flexible Spending Accounts 

Minimum Requirements and Qualifications  

A suitable background would be a solid experience within the following qualifications and experiences: 

• Education: High school diploma or equivalency. 
• Experience: 1 year experience in retail sales, cash register operation, general clerical work, accounting, and customer service.                       
• English language skills: Able to read, write, speak and comprehend English.   
• Spanish Language skills: Able to read, speak and comprehend Spanish 
• Math skills: Needs to be able to add, subtract, multiply, divide and calculate percentages in U.S. currency. 
• Physical Demands: Ability to lift and transport up to 35 lbs. and stand at register for extended periods. 
• Work environment: 1/2 of the time in the store selling, 1/2 of the time maintaining inventorying or stocking the store.  
• Schedule: Able to be flexible with work hours to accommodate operations with mandatory Saturday shift. 

To be successful in this role, we believe that you possess the following skills, competencies & characteristics:  

• 3 years in retail sales, cash register operation, clerical work, customer service, and phone order experience  
• 2 years’ experience operating a forklift.   
• 1 year experience with stocking, shipping, and inventory control.  
• Knowledge of Shopify Point of Sales system a plus.  
• Ability to make reasonable decisions. 
• Must be fluent in English and Spanish. 
• Ability to follow instruction verbally and written. 
• Ability to use computer, cash registers and calculator. 
• Ability to build relationships with frequent buyers. 

And of course – our Core Values 

To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, We play to win, We embrace change and We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things. 

Are you our next star? Then we would love to see your application. 

Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us! 

Igloo offers equal opportunities for everyone. Equal opportunities mean that all employees shall be treated according to their abilities and qualifications in every employment decision, including but not limited to hiring, advancement, compensation benefits, training, lay-offs and termination. Any form of discrimination or harassment against employees due to personal factors, such as gender, ethnicity, skin color, age, sexual orientation, religion, nationality, disability and pregnancy or employees with family responsibilities is prohibited. 

All applicants must be at least 18 years old and legally authorized to work in the United States on a permanent basis. 

Igloo supports and respects the protection of internationally proclaimed human rights. We do not tolerate child labor or any form of modern slavery, including forced, bonded or compulsory labor, physical or psychological punishment or human trafficking. 

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)