Company Store Manager

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About the position 

Igloo Products Corp is an iconic and fast-growing American brand known for exceptional and durable performance for everyday cooler needs. After more than 75 years of as the leader as a housewares brand, Igloo has pivoted to a high growth lifestyle brand for outside activities associated with fun, family and friends 

Founded in as a metalworking shop bringing fresh cold water to Texas workers in the field to inventing the Playmate to becoming America’s most recognizable brand of ice chests, the Igloo story spans more than 75 years of delivering coolness to the world.  Today, Igloo has 90% + brand awareness and is #1 in market share in the US, is a pioneer in sustainability for our category with the launch of biodegradable coolers and coolers made with from post-consumer recycled resin and other sustainable materials and has a growing DTC business allowing us to build direct relationships with our consumers.  In 2021, Igloo was acquired by Dometic Brands and now there is the opportunity to Globally grow both brands together. 

 We are on a journey of continuous growth – now looking for our next star – a passionate Company Store Manager.  

This role is Responsible for managing all elements of retail factory store and Igloo warranty programs. Store management includes Profit and Loss (P&L) responsibility, hiring and training of store personnel, inventory management, sales and promotions to reach budgeted sales targets, and customer service.  

Essential Job Duties and Responsibilities: 

• Direct, train and supervise all clerical and hourly store personnel.  
• Operate a Point of Sales system and navigate admin interface for sales and inventory management utilizing Shopify. 
• Operate a cash register system with accuracy in cash, check, bankcard and invoice transactions.  
• Receive and sign for transferred inventory and maintain receiving log.  
• Operate a forklift to maintain and control store inventory and obtain product for customers.  
• Maintain knowledge and accuracy in all financial transactions, inventory transactions, policies, and procedures.  
• Arrange shipping of phone or web orders via Fedex, DHL, UPS, USPS (as appropriate).  
• Work with customers to sell and ship discontinued, defective and overstock merchandise.  
• Arrange and restock store shelves.  
• Handle customer service problems, both in person and on the phone.  
• Ordering of Igloo-branded apparel for resale.  
• Maintain tax exempt forms using Texas tax forms.  
• Create and implement sales events which include advertising, community representation, set up of sales items, pricing, staffing and other duties as needed.  
• Plan annual gross profit plans by forecasting and developing annual budget. 
• Skilled in Oracle – able to make transfers, audits and identify inventory control. 
• Work with Payroll team on employee payroll deductions for employee purchases through the store. 
• Responsible for month-end accounting procedures. 
• Maintain financial records, prepare and execute bank deposits weekly.  
• Attend and support Marketing Events/Tradeshows on an as-needed basis. 
• Support internal departments such as Marketing or Sales with ad hoc requests. 
• Other duties as assigned.  

What do we offer? 

You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous – which gives you great possibilities to evolve with the company. 

1. Medical 
2. Dental 
3. Vision 
4. Life Insurance 
5. Short term & Long-term disability 
6. Accidental death insurance 
7. Supplemental life insurance 
8. Company paid holidays 
9. Flexible Spending Accounts 

Minimum Requirements and Qualifications: 

A suitable background would be a solid experience within the following qualifications and experiences: 

• Education: High School Diploma or equivalency.  
• Experience: Three (3) years experience in retail sales, cash register operation, general clerical work, accounting, customer service, and inventory control with demonstrated ability to manage a retail business including supervisory experience coaching and training employees.  
• Language skills: Able to speak, read, write and comprehend English and speak understand Spanish.  
• Math skills: Basic understanding of retail math and currency exchange calculations. 
• Physical Demands:  Ability to lift and transport up to 35 lbs. and stand at register for extended periods.  
• Working knowledge of Microsoft Office- Outlook, Word and Excel.  
• Experience using computer, cash registers and calculator in retail setting.  
• Must be able to operate a forklift or have ability to learn and work safely in warehouse with forklift traffic.  
• Able to be flexible with work hours to accommodate operations with possible Saturday shift.  

To be successful in this role, we believe that you possess the following skills, competencies & characteristics:  

• Degree in Business Management or Marketing.  

And of course – our Core Values 

To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, We play to win, We embrace change and We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things. 

Dometic operates with a 4+1 policy, 4 days per week in the office and the possibility to work 1 day per week remotely. We see the social aspect of being in the office, meeting colleagues, having short coffee break interactions or a quick face to face meeting as key to success as we become more productive and fast paced in terms of problem solving, learning, cross functional collaboration and not the least in a way to have fun at work! 

Are you our next star? Then we would love to see your application. 

Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us! 

Igloo offers equal opportunities for everyone. Equal opportunities mean that all employees shall be treated according to their abilities and qualifications in every employment decision, including but not limited to hiring, advancement, compensation benefits, training, lay-offs and termination. Any form of discrimination or harassment against employees due to personal factors, such as gender, ethnicity, skin color, age, sexual orientation, religion, nationality, disability and pregnancy or employees with family responsibilities is prohibited. 

All applicants must be at least 18 years old and legally authorized to work in the United States on a permanent basis. 

Igloo supports and respects the protection of internationally proclaimed human rights. We do not tolerate child labor or any form of modern slavery, including forced, bonded or compulsory labor, physical or psychological punishment or human trafficking. 

Opportunity.OpportunityDetail.Qualifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)